TAMU > Finance > Procurement Services > Suppliers Mall > Suppliers
| Dell/SUMMUS | |
| Master Order No. | DIR-SDD-890 #ABO |
| Contract Term: | 9/1/2009 - 1/14/2010 |
| Website: | Website URL |
| Purchasing Service Contacts | |
| Linda Preston-Shepard PH:(979)-845-3817 ext.223 lpreston@tamu.edu | Fay Tenorio PH:(979)-845-4570 ext.268 ftenorio@tamu.edu |
| Rick Wolf PH:(979)-845-4538 ext.226 rwolf@vpfn.tamu.edu | Karen Kubica PH:(979)-845-4570 ext.227 k-kubica@tamu.edu |
| Tonya Laird PH:(979)-845-2014 ext.222 t-laird@tamu.edu | |
| Dell/SUMMUS Contacts | |
| Scott Webster PH:(512)-423-8403 scott_webster@dell.com | Erik Roschek-inside sales PH:(800)-274-7799 ext.72-66473 FAX:(866)-501-8291 Erik_Roschek@Dell.com |
| Christopher Myhill - Systems Consultant PH:(512)-560-7503 Christopher_myhill@dell.com | Victoria Sandoval PH:(281)-640-1765 FAX:(281)-640-1766 VSANDOVAL@SUMMUSINDUSTRIES.COM |
| General Information | |
| NOTE: Dell has established a strategic alliance with the HUB vendor, Summus, on the State of Texas DIR contract. The pricing received on the Texas A&M University Dell Premier web page is the same pricing we shall receive when we issue purchase orders to Summus.When Summus places the order with Dell, Victoria Sandoval will email the contact person on the TAMU purchase order the Summus purchase order number so the department can track the progress of the order on the Dell Premier website. All invoicing questions will be handled through Summus at the number listed below.
**It is imperative you process all Summus invoices net 30 days to ensure timely payment.** Listed below is the information needed when issuing a limited purchase order directly to Summus: LIMITED PURCHASE ORDER # DELL QUOTE # BILLING AND SHIPPING ADDRESS CONTACT PERSONS NAME AND PHONE NUMBER. YOU CAN EITHER FAX OR EMAIL TO: VICTORIA SANDOVAL FAX: 281-340-2053 EMAIL: VSANDOVAL@SUMMUSINDUSTRIES.COM PHONE: 281-340-2033 This agreement was put in place using State of Texas Request for Proposal Process and is for Dell and other computer and computer related products and services. The agreement is made in accordance with Texas A&M RFP MAIN 04-0006, Dell's response, as well as, all addendums and letters/e-mails of clarification. The agreement includes the following product lines and services: * Dell GX270T Computer I (Set Configuration) * Dell GX270T Computer II (Set Configuration) * Dell 1100 Notebook I (Set Configuration) * Dell D500 Notebook I (Set Configuration) * Dell D600 Notebook II (Set Configuration) * Dell D800 Notebook II (Set Configuration) * All Dell Optiplex Products * All Dell Precision Products * All Dell Dimension Products * All Dell Latitude Products * All Dell Inspiron Products * All Dell Server Products * All Dell Poweredge SC Products * All Casio, Hewlett Packard, Palm, Sony, Toshiba, And Dell Handhelds * All 3-Com, Acer, ADS, Altec-Lansing, Antec, Apple, Asus, ATI, Belkin, BFG Technologies, Brother, Canon, Casio, Creative Labs, Dell, D-Link, Epson, Harman/Kardon, Hewlett Packard, IBM, Intel, Iogear, Iomega, Kingston, Kodak, Labtec, Lexmark, Logitech, Maxtor, Memorex, Microsoft, Microtek, Mitsubishi, Palm, Panansonic, Philips, Pioneer, Plextor, PNY, Samsung, Seagate, Sony, Sony Teac, Toshiba, Viewsonic, Western Digital, Absolute Software, ADIC, Adobe Systems, Altiris, American Power Conversion, Amvox Equipment, Appian Graphics, Asset Matrix, Attachmate, Avnet, Barco, Bell Micro, Biels Information, Brenthaven, Bridgehead Software, Brocade Communications, Citizen America, Citrix Systems, Clinton Electronics, Codi, Colorgraphics, Commvault Systems, Computer Associates, Computer Network Tech, Computrac, Cornerstone Peripherals, Daiseytek Mexico, Datadirect, Nanao, Electrograph, ELO Touchsystems, EMC, Ergortron, Ericom Software, Extreme Networks, Fivepoints, Force 10 Networks, Goldtouch Technologies, Graybar, Hardigg, Hummingbird Communications, ICG, Iiyama, IMS Systems, Ingenico, Ingram, Ixos Software, Lexmark, M&A Technology, Makro Computo, McData, Mermaid Technologies, Micron, Midcom, Mythics, NetTV, Nortel Networks, Novell, NSI, Planar, Polarity, Quickpad Technology, Racksaver, Rittal, Scansource, Sceptre Technologies, Storagetek, Sunbelt Software, The Bracket Company, Time Matters Software, Tripplite, Unisys, Vector Tech, Veritas, View, View Technologies, Volera, World Wide Technology, Wynit, Wyse Technology, Xerox, Zebra Technologies, Zenith, And Zomax Technologies Products. * Services to include all Dell professional services, leasing, and seat management. Note: The preceeding list is not all inclusive of what Dell can provide under this agreement. Dell's proposal was unique, in that, no other computer related Supplier Mall Agreements cover everything the vendor can provide. ------------------------------------------------- NOTES: Consulting Services, as defined by the State of Texas are not available off of this agreement. In addition to extending the pricing to Texas A&M University and the Texas A&M University System components, the pricing, term and conditions are also extended to State agencies listed as Institutions of Higher Education as defined by Section 61.003, Education Code, Government Code, Governement Code Section 61.003, Education Code, Government Code Section 2155.134, as well as, other State of Texas "Certified" Public Educational Entitites. The individual agencies may or may not elect to use this agreement. ------------------------------------------------- | |
| Procedure | |
| *************************************************
All questions, requests for assistance, and request for quotes are to be directed to Dell. ************************************************* When obtaining quotes, be sure to identify yourself as an A&M employee to ensure proper pricing. Vendor to provide phone, fax, e-mail and internet quoting capabilities. After hours access to sales and services representatives available. All quotes shall remain firm and valid for Thirty (30) days. Vendor to provide current catalogues and price lists via the internet and hard copy as required per Agency. ************************************************* PLEASE NOTE: ANY ORDERS PLACED FOR DOLLAR AMOUNTS IN EXCESS OF $5,000.00 EXCEEDS DEPARTMENTAL DELEGATION AND WILL BE CONSIDERED NON-COMPLIANT. ************************************************* ------------------------------------------------- For all needs, regardless of dollar amount: Simply obtain a quote from Dell, submit a FAMIS Requisition (if the dollar amount is over $5000.00, if it is under $5000.00 you do not have to come through Procurement services) note the Dell Quote # in the notes section, write the FAMIS Requisition # on the Dell quote and fax a copy of the quote to: Attn: Attn: Karen Kubica(TAMU Purchasing)(979) 862-5109) | |
| Online Services | |
| Online services to include:
* Catalogue(s) * Current product information * Current manufaturer's price list * Ability to configure online * Access current product lines * Access to specifications * Ability to check stock availability * Ability to verify contract prices * Ability to track ordered shipments * Access to invoice/billing information * Ability to accept online orders * Ability to provide online confirmation order numbers * Ability to provide electronic quotes at contract prices. * Ability to provide electronic billing feeds * Ability to utilize web based invoice module | |
| Training | |
| Vendor to provide knowledgeable, service oriented sales representative assigned to each agency who will provide manufacturer's specifications as requested, training to all users for online access, and on-site training for products purchased as needed.
Additionally, Texas A&M's Department of Purchasing Services offers departmental training and education about this, and other information technology agreements listed on this website. The Training & Education Workshop is offered free of charge to Texas A&M Departments. Additionally, the Workshop can be held at the individual department or at the Department of Purchasing Services. To learn more about this program, or to request a workshop, contact: Rick Wolf Phone: (979) 845-4538 E-Mail: rwolf@vpfn.tamu.edu | |
| Delivery | |
| Stock Items:
05 To 07 Days Non-Stock Items: 10 To 14 Days Expedited Delivery: 01 To 02 Days All shipments to be F.O.B.: Destination, Freight Prepaid & Allowed (i.e. - Included) Express delivery charges to be billed if requested. Vendor responsible for all freight claims. Special packaging to be provided at no charge. | |
| Returns | |
| All returns to be with full credit issued and no restocking charges accessed.
Vendor responsible for return of faulty components. | |
| Warranty Services | |
| Vendor to provide manufacturer's point of contact for service needed and assist with manufacturer's warranties.
All complete systems quoted shall have on-site parts and labor warranty for a minimum period of three (3) years. Warranty response to be no longer than eight (8) business hours from the time initial call is placed to vendor. Vendor must provide all parts and labor service for a complete repair of system purchased within twenty-four (24) business hours of initial notification. Manuals: Vendor to provide service/operations/parts manuals, written in English, via hard copy or CD-ROM. | |
| Payment | |
| Net 30 from individually billed departments and/or agencies.
Procurement cards, centrally billed formats, and automated clearing house methods may also be requested by Texas A&M Purchasing. Billing Resolutions: In case of a problem on a disputed invoice or charge, the vendor will provide necessary information and proof of delivery at no extra charge within five (5) business days. All credit memos will reflect the purchase order number and the original invoice number in which charge was initiated. Invoicing: Invoices to be sent to departments, unless otherwise instructed by Texas A&M Purchasing. Invoice items to be billed identical to purchase orders. Descriptions of items to be provided on invoice with corresponding manufacturer's model number. Vendor to invoice per shipment. Each invoice to reference purchase order number. | |
| Reporting | |
| Vendor to provide, as required by TAMU/Agency bi-annual report of all Historically Underutilized Business (HUB) expenditures per Agency.
Vendor to provide, as required by TAMU/Agency bi-annual report of al recycled products purchased per Agency. Vendor to provide, as required by TAMU/Agency monthly and yearly reports of TAMU/Agency expenditures. | |
| Pricing | |
| Vendor has requested that the discount structure not be posted on a public web site. Departments/Agencies interested in the pricing structure may contact any one of the Texas A&M Purchasing Contacts listed above for a copy of the discount structure. | |
| Asset Tagging | |
| To be provided through bar coding, etc. upon request by TAMU/Agencies. | |
| Installation and Pricing Services | |
| Travel expenses for hotel and meals shall be billed at the State of Texas per diem rate for installation or services. Upon request, receipts are to be provided for billing purposes. Upon request, vendor to provide a listing of all personnel with job responsibility, qualification titles, and cost per man hour for installation services. This listing is to be updated and provided to TAMU/Agency on a quarterly basis.
During any installation, one supervisor shall be on-site at all times. Supervisor shall be able to speak English and all personnel are to be easily identified as vendor's employees. As needed and/or requested, vendor shall provide TAMU/Agency pricing for installation to include quoted technician prices and materials specific to installation. All technicians providing installation services shall be certified and licensed as required by manufacturer(s) offered in RFP. | |
| On-site Demonstration | |
| Vendor to provide product demonstrations, information, support, etc. to Texas A&M students, faculty and staff within the Bryan/College Station metropolitan area for "Immediate" needs as requested by Texas A&M Purchasing. | |
| Student, Faculty & Staff Personal Purchases | |
| Vendor to seperate personal purchases and official business purchases, as well as, protect A&M/Agency from liability regarding student, faculty and staff personal purchases.
Vendor to provide special, better than retail pricing to TAMU/Agency students, faculty and staff, as well as, access to a special Dell client site so that they can research, custom configure, and order PC's online to include a toll-free number where they can ask questions and receive support. Vendor to provide a dedicated phone team to TAMU/Agency students, faculty and staff at: (888) 987-3355 Vendor to provide a special Dell client site to TAMU/Agency students, faculty and staff at: http://www.dell.com/atg/tamu Member I.D. Number: US20624253 Collegiate Licensing: Vendor to ensure TAMU/Agency copyrighted , trademarked, and licensed material is not violated in any manner during the performance of this agreement. | |