TAMU > Finance > Procurement Services > Suppliers Mall > Suppliers
| Contract Term: | 9/1/2008 - 8/31/2009 |
| Purchasing Service Contacts | |
| Linda Preston-Shepard PH:(979)-845-3817 ext.223 lpreston@tamu.edu | Fay Tenorio PH:(979)-845-4570 ext.268 ftenorio@tamu.edu |
| Rick Wolf PH:(979)-845-4538 ext.226 rwolf@vpfn.tamu.edu | Karen Kubica PH:(979)-845-4570 ext.227 k-kubica@tamu.edu |
| Tonya Laird PH:(979)-845-2014 ext.222 t-laird@tamu.edu | |
| Contacts | |
| Barry Boland (Account Manager) PH:(281)-645-6701 FAX:(281)-645-6702 barry@xnetsystems.com | |
| General Information | |
| This agreement was put in place using State of Texas Request for Proposal Process and is for Gateway server, storage and storage area network related products and services. The agreement is made in accordance with Texas A&M RFP MAIN 05-0015, X-Net's response, as well as, all addendums, letters/e-mails of clarification and the Best and Final Offer.
The agreement includes the following product lines and services: * All Gateway Server Products * All Gateway Storage Products * All Gateway Training * All Gateway Products ------------------------------------------------- NOTES: Consulting Services, as defined by the State of Texas are not available off of this agreement. In addition to extending the pricing to Texas A&M University and the Texas A&M University System components, the pricing, term and conditions are also extended to State agencies listed as Institutions of Higher Education as defined by Section 61.003, Education Code, Government Code, Governement Code Section 61.003, Education Code, Government Code Section 2155.134, as well as, other State of Texas "Certified" Public Educational Entitites. The individual agencies may or may not elect to use this agreement. ------------------------------------------------- | |
| Procedure | |
| For needs under A&M Departmental delegated purchasing authority of $5,000.00:
When requesting pricing and/or placing orders, be sure to identify yourself as an A&M employee to ensure proper pricing when requesting quotes and placing orders. Vendor to provide phone, fax, e-mail and internet ordering capabilities. After hours access to sales and services representatives available. All quotes shall remain firm and valid for Thirty (30) days. Vendor to provide current catlogues and price lists via the internet and hard copy as required per Agency. ************************************************* PLEASE NOTE: ANY ORDERS PLACED FOR DOLLAR AMOUNTS IN EXCESS OF $5,000.00 BY AN A&M EMPLOYEE WHO DOES NOT WORK IN PURCHASING SERVICES IS NON-COMPLIANT WITH TEXAS A&M PURCHASING PROCEDURES. ************************************************* -------------------------------------------------- For needs in excess of $5,000.00: Simply obtain a quote from X-Net, submit a FAMIS Requisition (remember to note the X-Net Quote # in the notes section), write the FAMIS Requisition # on the X-Net quote and fax a copy of the quote to: Attn:Karen Kubica(TAMU Purchasing) (979) 862-5109 | |
| Online Services | |
| Online services to include:
* Catalogue(s) * Current product information * Ability to configure online * Access current product lines * Access to specifications * Ability to check stock availability * Ability to verify contract prices * Ability to track ordered shipments * Access to invoice/billing information * Ability to accept online orders * Ability to provide online confirmation order numbers * Ability to provide electronic quotes at contract prices. | |
| Training | |
| Vendor to provide knowledgeable, service oriented sales representative assigned to each agency who will provide manufacturer's specifications as requested, training to all users for online access, and on-site training for products purchased as needed.
Additionally, Texas A&M's Department of Purchasing Services offers departmental training and education about this, and other information technology agreements listed on this website. The Training & Education Workshop is offered free of charge to Texas A&M Departments. Additionally, the Workshop can be held at the individual department or at the Department of Purchasing Services. To learn more about this program, or to request a workshop, contact: Rick Wolf Phone: (979) 845-4538 E-Mail: rwolf@vpfn.tamu.edu | |
| Delivery | |
| Stock Items:
05 To 07 Days Non-Stock Items: 10 To 14 Days Expedited Delivery: 01 To 02 Days All shipments to be F.O.B.: Destination, Freight Prepaid & Allowed (i.e. - Included) Express delivery charges to be billed if requested. Vendor responsible for all freight claims. Special packaging to be provided at no charge. | |
| Returns | |
| All returns to be with full credit issued and no restocking charges accessed.
Vendor responsible for return of faulty components. | |
| Warranty Services | |
| Vendor to provide manufacturer's point of contact for service needed and assist with manufacturer's warranties.
Gateway 9115/9210 Servers: * 3 Year Next Business Day (Onsite) Gateway 9XX Servers: * 3 Year Next Business Day (Onsite) Gateway 8XX Servers: * 1 Year Next Business Day (Onsite) Gateway Server Accessories: * 1 Year Depot Gateway Storage/NAS: * 1 Year Next Business Day (Onsite) Manuals: Vendor to provide service/operations/parts manuals, written in English, via hard copy or CD-ROM. | |
| Payment | |
| Net 30 from individually billed departments and/or agencies.
Procurement cards, centrally billed formats, and automated clearing house methods may also be requested by Texas A&M Purchasing. Billing Resolutions: In case of a problem on a disputed invoice or charge, the vendor will provide necessary information and proof of delivery at no extra charge within five (5) business days. All credit memos will reflect the purchase order number and the original invoice number in which charge was initiated. Invoicing: Invoices to be sent to departments, unless otherwise instructed by Texas A&M Purchasing. Invoice items to be billed identical to purchase orders. Descriptions of items to be provided on invoice with corresponding manufacturer's model number. Vendor to invoice per shipment. Each invoice to reference purchase order number. | |
| Reporting | |
| Vendor to provide, as required by TAMU/Agency bi-annual report of all Historically Underutilized Business (HUB) expenditures per Agency.
Vendor to provide, as required by TAMU/Agency bi-annual report of al recycled products purchased per Agency. Vendor to provide, as required by TAMU/Agency monthly and yearly reports of TAMU/Agency expenditures. | |
| Pricing | |
| Vendor has asked that it's discount structure for this agreement not be posted on a public web site. Departments/Agencies interested in the pricing structure may contact any one of the Texas A&M Purchasing Contacts listed above for a copy of the discount structure. | |
| Asset Tagging | |
| To be provided through bar coding, etc. upon request by TAMU/Agencies. | |
| Installation and Pricing Services | |
| Travel expenses for hotel and meals shall be billed at the State of Texas per diem rate for installation or services. Upon request, receipts are to be provided for billing purposes. Upon request, vendor to provide a listing of all personnel with job responsibility, qualification titles, and cost per man hour for installation services. This listing is to be updated and provided to TAMU/Agency on a quarterly basis.
During any installation, one supervisor shall be on-site at all times. Supervisor shall be able to speak English and all personnel are to be easily identified as vendor's employees. As needed and/or requested, vendor shall provide TAMU/Agency pricing for installation to include quoted technician prices and materials specific to installation. All technicians providing installation services shall be certified and licensed as required by manufacturer(s) offered in RFP. | |
| On-site Demonstration | |
| Vendor to provide product demonstrations, information, support, etc. to Texas A&M students, faculty and staff within the Bryan/College Station metropolitan area for "Immediate" needs as requested by Texas A&M Purchasing. | |
| Student, Faculty & Staff Personal Purchases | |
| Vendor to seperate personal purchases and official business purchases, as well as, protect A&M/Agency from liability regarding student, faculty and staff personal purchases.
Vendor to provide special, better than retail pricing to TAMU/Agency students, faculty and staff, as well as, access to a special Gateway client site so that they can research, custom configure, and order PC's online to include a toll-free number where they can ask questions and receive support. Vendor to provide a dedicated phone team to TAMU/Agency students, faculty and staff at: (877) 485-1462 Collegiate Licensing: Vendor to ensure TAMU/Agency copyrighted , trademarked, and licensed material is not violated in any manner during the performance of this agreement. | |