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James River Technical, Inc. (SGI Equipment & Support)
Master Order No.M000343
Contract Term:9/1/2009 - 8/31/2010
Website:Website URL
 
Purchasing Service Contacts
Linda Preston-Shepard
PH:(979)-845-3817 ext.223
lpreston@tamu.edu
Fay Tenorio
PH:(979)-845-4570 ext.268
ftenorio@tamu.edu
Rick Wolf
PH:(979)-845-4538 ext.226
rwolf@vpfn.tamu.edu
Karen Kubica
PH:(979)-845-4570 ext.227
k-kubica@tamu.edu
Tonya Laird
PH:(979)-845-2014 ext.222
t-laird@tamu.edu
 
James River Technical, Inc. (SGI Equipment & Support) Contacts
Ed Hernandez
PH:(505)-565-1577 ext.(officd)
FAX:(505)-865-7749
ed@jrti.com
Dallas Dunlap (James River)
PH:(512)-691-9400
FAX:(512)-691-9544
dallas@jrti.com
Joni Cook Tex-Ed (WO/F HUB)
PH:(713)-856-9961
FAX:(713)-856-9791
joni72@sbcglobal.net
 
General Information
This agreement was put in place using State of Texas Request for Proposal Process and is for Silicon Graphics computer, storage, networking and security equipment and services. The agreement is made in accordance with Texas A&M RFP MAIN 05-0015, James River Technical's response and Best and Final Offer, as well as, all addendums and letters/e-mails of clarification.

James River Technical has decided to continue it's HUB relationship with Tex-Edu and will continue to use them for subcontracting where practical.

The agreement includes the following product lines and services:

NON-DISCOUNTABLE - CABLE, EDU, MANUALS, PS, SW ND, AND RPG00 PRODUCTS

EDU SOFTWARE BUNDLE - EDUCARE SOFTWARE BUNDLE C, C++ COMPILERS, FORTRAN 90 77, PROFESSIONAL DEVELOPMENT WORKSHOPS, APO OPTION, IRIX DEV LIBRARIES AND MPT TOOLKIT PRODUCTS

CUSTOMER SERVICES - IA32HWS, IA32LS, IA32NTS, INSTALL, MAS AND SVCS PRODUCTS

COMPONENTS - DISK LE, IA32, LCD, MEMORY, MONITOR, AND RPG11 PRODUCTS

MID-RANGE WORKSTATIONS, SERVERS & STORAGE - ALTIX 3300, FUEL WORKSTATION, DISK HE, PCI, NETWORKING, PERIPHERALS, RPG04, SAN STORAGE, NAS STORAGE, GFX CLUSTER, 3RD PARTY SOFTWARE, AND ALTIX 350 PRODUCTS

ENTERPRISE WORKSTATIONS, SERVERS & STORAGE -ALTIX 3700, ORIGIN 3000, FAILSAFE, OCTANE2, ONYX2, ORIGIN200, ORIGIN2000, REMAN PRODUCTS GROUP 03, DIRECT ATTACH/INT STORAGE, SOFTWARE ONYX3000, ONYX350, ONYX300, ORIGIN300, ORIGIN 350, 3RD PARTY HARDWARE AND TEZRO PRODUCTS

ALTIX350 AND MARS PRODUCTS

P.O.S. SUPPORT CONTRACTS (EARLY GEN):

CHALLENGE SYSTEMS, INDY, 02, OCTANE, OCTANE 2
FUEL WORKSTATION AND SOFTWARE PRODUCTS

SUPPORT RENEWAL CONTRACTS (EARLY GEN):

CHALLENGE SYSTEMS, INDY, O2, OCTANE, OCTANE 2 FUEL WORKSTATION, ONYX, ORIGIN2000, ORIGIN200 ORIGIN3900, ONYX3000, ONYX300, ORIGIN300 AND SOFTWARE PRODUCTS

P.O.S. SUPPORT CONTRACTS (NEXT GEN):

ORIGIN AND ONYX PRODUCTS

P.O.S. SUPPORT CONTRACTS (NEXT GEN):

ALTIX AND STORAGE PRODUCTS

SUPPORT RENEWAL CONTRACTS (NEXT GEN):

ORIGIN350, ONY350 ALTIX AND SOFTWARE PRODUCTS

Note: Discount structures, as well as, warranty terms/conditions for Silicon Graphics refurbished equipment are determined by the discount schedule into which a specific product/skew is listed above as new.

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NOTES:

Consulting Services, as defined by the State of Texas are not available off of this agreement.

In addition to extending the pricing to Texas A&M University and the Texas A&M University System components, the pricing, term and conditions are also extended to State agencies listed as Institutions of Higher Education as defined by Section 61.003, Education Code, Government Code, Governement Code Section 61.003, Education Code, Government Code Section 2155.134, as well as, other State of Texas "Certified" Public Educational Entitites. The individual agencies may or may not elect to use this agreement.
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Procedure
For needs under A&M Departmental delegated purchasing authority of $5,000.00:

When requesting pricing and/or placing orders, be sure to identify yourself as an A&M employee to ensure proper pricing when requesting quotes and placing orders.

Vendor to provide phone, fax, and e-mail ordering capabilities.

On-Site accessibility for quotes requiring a walk-through as requested.

After hours access to sales and services representatives available.

All quotes shall remain firm and valid for Thirty (30) days.

Vendor to provide current catalogues and price lists via the internet and hard copy as required per Agency.

*************************************************
PLEASE NOTE: ANY ORDERS PLACED FOR DOLLAR AMOUNTS IN EXCESS OF $5,000.00 BY AN A&M EMPLOYEE WHO DOES NOT WORK IN PURCHASING SERVICES IS NON-COMPLIANT WITH TEXAS A&M PURCHASING PROCEDURES.
*************************************************

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For needs in excess of $5,000.00:

Simply obtain a quote from James River Technical via Tex-Edu, submit a FAMIS Requisition (remember to note the James River Technical Quote # in the notes section), write the FAMIS Requisition # on the James River Technical quote and fax a copy of the quote to:

Attn: Attn: Karen Kubica(TAMU Purchasing)(979) 862-5109)
 
Online Services
Online services to include:

* Catalogue(s)
* Current product information
* Current manufacturers suggested price list
* Access current product lines
* Access to specifications
 
Training
Vendor to provide knowledgeable, service oriented sales representative assigned to each agency who will provide manufacturer's specifications as requested, training to all users for online access, and on-site training for products purchased as needed.

Additionally, Texas A&M's Department of Purchasing Services offers departmental training and education about this, and other information technology agreements listed on this website.

The Training & Education Workshop is offered free of charge to Texas A&M Departments.

Additionally, the Workshop can be held at the individual department or at the Department of Purchasing Services.

To learn more about this program, or to request a workshop, contact:


Rick Wolf
Phone: (979) 845-4538
E-Mail: rwolf@vpfn.tamu.edu
 
Delivery
Stock Items:

05 To 07 Days

Installation Of Stock Items:

Undetermined

Non-Stock Items:

Undetermined

Installation Of Non-Stock Items:

10 To 30 Days

Expedited Delivery:

01 To 02 Days

All shipments to be F.O.B.: Destination, Freight Prepaid & Allowed (i.e. - Included)

Express delivery charges to be billed if requested.

Vendor responsible for all freight claims.

Special packaging to be provided at no charge.
 
Returns
All returns to be with full credit issued and no restocking charges. Returns to be made within thirty (30) days unless otherwise arranged.

Vendor responsible for return of faulty components.
 
Warranty Services
Vendor to provide manufacturer's point of contact for service needed and assist with manufacturer's warranties as follows:

Various maintenance/support/warranty options may be selected per the discount structures listed above.

Manuals:

Vendor to provide service/operations/parts manuals, written in English, via hard copy or CD-ROM if provided by manufacturer.
 
Payment
Net 30 from individually billed departments and/or agencies.

Procurement cards, centrally billed formats, and automated clearing house methods may also be requested by Texas A&M Purchasing.

Billing Resolutions:

In case of a problem on a disputed invoice or charge, the vendor will provide necessary information and proof of delivery at no extra charge within five (5) business days.

All credit memos will reflect the purchase order number and the original invoice number in which charge was initiated.

Invoicing:

Invoices to be sent to departments, unless otherwise instructed by Texas A&M Purchasing.

Invoice items to be billed identical to purchase orders.

Descriptions of items to be provided on invoice with corresponding manufacturer's model number.

Vendor to invoice per shipment.

Each invoice to reference purchase order number.
 
Reporting
Vendor to provide, as required by TAMU/Agency bi-annual report of all Historically Underutilized Business (HUB) expenditures per Agency.

Vendor to provide, as required by TAMU/Agency bi-annual report of al recycled products purchased per Agency.

Vendor to provide, as required by TAMU/Agency monthly and yearly reports of TAMU/Agency expenditures.
 
Pricing
00% OFF DISCOUNT SCHEDULE 00: NON-DISCOUNTABLE - CABLE, EDU, MANUALS, PS, SW ND, AND RPG00 PRODUCTS 00% OFF DISCOUNT SCHEDULE 06: EDU SOFTWARE BUNDLE - EDUCARE SOFTWARE BUNDLE C, C++ COMPILERS, FORTRAN 90 77, PROFESSIONAL DEVELOPMENT WORKSHOPS, APO OPTION, IRIX DEV LIBRARIES AND MPT TOOLKIT PRODUCTS 00% OFF DISCOUNT SCHEDULE 12: CUSTOMER SERVICES - IA32HWS, IA32LS, IA32NTS, INSTALL, MAS AND SVCS PRODUCTS 05% OFF DISCOUNT SCHEDULE 11: COMPONENTS - DISK LE, IA32, LCD, MEMORY, MONITOR, AND RPG11 PRODUCTS 18% OFF DISCOUNT SCHEDULE 04: MID-RANGE WORKSTATIONS, SERVERS & STORAGE - ALTIX 3300, FUEL WORKSTATION, DISK HE, PCI, NETWORKING, PERIPHERALS, RPG04, SAN STORAGE, NAS STORAGE, GFX CLUSTER, 3RD PARTY SOFTWARE, AND ALTIX 350 PRODUCTS 33% OFF DISCOUNT SCHEDULE 03: ENTERPRISE WORKSTATIONS, SERVERS & STORAGE -ALTIX 3700, ORIGIN 3000, FAILSAFE, OCTANE2, ONYX2, ORIGIN200, ORIGIN2000, REMAN PRODUCTS GROUP 03, DIRECT ATTACH/INT STORAGE, SOFTWARE ONYX3000, ONYX350, ONYX300, ORIGIN300, ORIGIN 350, 3RD PARTY HARDWARE AND TEZRO PRODUCTS 18% OFF DISCOUNT SCHEDULE 14: ALTIX350 AND MARS PRODUCTS 35% OFF P.O.S. SUPPORT CONTRACTS (EARLY GEN): CHALLENGE SYSTEMS, INDY, 02, OCTANE, OCTANE 2 FUEL WORKSTATION AND SOFTWARE PRODUCTS 60% OFF SUPPORT RENEWAL CONTRACTS (EARLY GEN): CHALLENGE SYSTEMS, INDY, O2, OCTANE, OCTANE 2 FUEL WORKSTATION, ONYX, ORIGIN2000, ORIGIN200 ORIGIN3900, ONYX3000, ONYX300, ORIGIN300 AND SOFTWARE PRODUCTS 70% OFF P.O.S. SUPPORT CONTRACTS (NEXT GEN): ORIGIN AND ONYX PRODUCTS 35% OFF P.O.S. SUPPORT CONTRACTS (NEXT GEN): ALTIX AND STORAGE PRODUCTS 50% OFF SUPPORT RENEWAL CONTRACTS (NEXT GEN): ORIGIN350, ONY350 ALTIX AND SOFTWARE PRODUCTS
 
Installation and Pricing Services
Travel expenses for hotel and meals shall be billed at the State of Texas per diem rate for installation or services. Upon request, receipts are to be provided for billing purposes. Upon request, vendor to provide a listing of all personnel with job responsibility, qualification titles, and cost per man hour for installation services. This listing is to be updated and provided to TAMU/Agency on a quarterly basis.

During any installation, one supervisor shall be on-site at all times. Supervisor shall be able to speak English and all personnel are to be easily identified as vendor's employees.

As needed and/or requested, vendor shall provide TAMU/Agency pricing for installation to include quoted technician prices and materials specific to installation.

All technicians providing installation services shall be certified and licensed as required by manufacturer(s) offered in RFP.

Vendor shall be responsible for meeting with a Texas A&M University Physical Plant or Educational Broadcast Services (EBS) designated representative to brief and obtain written approval to proceed with installation prior to performing any and all work related to each individual job.

Vendor shall be responsible for providing end-users and Physical Plant/EBS designated representative with a Statement of Work (SOW), as well as, any necessary drawings/schematics/blueprints for each individual job(s), which is to include any seperation of responsibilities agreed upon between the vendor, the end-user, and TAMU's Physical Plant/EBS. The Statement of Work cannot conflict with any terms and conditions set forth in the RFP without written approval from TAMU's Department of Purchasing Services.
 
Evaluation Units
Available At Vendors Discretion
 
Loaner Units
Available At Vendors Discretion
 
Service Contracts and Warranty
Available
 
Accessories/Parts
Available
 
On-site Demonstration
Vendor to provide product demonstrations, information, support, etc. to Texas A&M students, faculty and staff within the Bryan/College Station metropolitan area for "Immediate" needs as requested by Texas A&M Purchasing.
 
Student, Faculty & Staff Personal Purchases
Vendor to seperate personal purchases and official business purchases, as well as, protect A&M/Agency from liability regarding student, faculty and staff personal purchases.

Vendor to provide special, better than retail pricing to TAMU/Agency students, faculty and staff.

Collegiate Licensing:

Vendor to ensure TAMU/Agency copyrighted , trademarked, and licensed material is not violated in any manner during the performance of this agreement.

 

 

 

 

 






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